Hello! People often describe me as highly organised yet surprisingly creative, detail-oriented and yet unpredictably cheeky. I believe life is an adventure—always a bit chaotic, but with a deep sense of peace and relatable stories. I don't fit into a classic business DNA profile; I thrive at both ends of the spectrum—disciplined and creative—and I love it!
I dislike being boxed into a single role. We are all unique, and every relationship, business transaction, and conversation should be personal. The real X-Factor is the ability to build extraordinary & retentive client, donor, and customer relationships.
As a single parent of four children (ranging from teen to young adults), I've experienced a lot: and needed a lot of coffee! From difficult pregnancies to divorce, maintaining faith through adversity, single parenting, and raising a neurodiverse child. These experiences have given me a deep well of wisdom & empathy.
I've worked in community radio for 13 years as both a fundraiser and announcer, and I have over 15 years of experience in major donor fundraising. I'm passionate about building authentic, exceptional face-to-face relationships in business and non-profits. This approach drives exponential growth, and I'm excited to bring this passion to you!
"Jo’s passion and professionalism intersect seamlessly in the making. Jo’s dedication to fostering key relationships and building a community around genuine connections is nothing short of inspirational.
Jo Chapman’s ability to elevate conversations, turning dialogue into meaningful action and her adeptness in donor and client strategy is evident, driving retention and advocacy that many only aspire to achieve. Jo’s public speaking engagements resonate with authenticity and invoke a sense of purpose that is both rare and invigorating.
As a speaker, her voice isn’t just heard, it’s felt, weaving faith and real-life experiences into a tapestry that comforts and challenges in equal measure. Her voice-over work is a heartfelt narrative that captivates and enlightens.
Jo, you are not just qualified; you are a beacon of faith and expertise.
I have gratitude and admiration for you."
I’ve had the privilege of working alongside Jo in several organisations over the last approximate 5 years. Jo has shown innovation, professionalism, and relational adaptability in every instance. She has always shown innovation in delivering solutions around two organisations cooperating to raise funds. Her knowledge and experience have given her excellent insight into what works and what doesn’t.
"Jo is the definition of a pocket rocket. Her positivity and energy is infectious which innately makes her a culture builder in any organisation.
She is highly skilled in building relationships with core clients and major donors due to her caring nature, communication skills and attention to detail. Jo faces every challenge head-on and with a can-do attitude.
I actually worked closely in community media with Jo for many years, and that was two pocket rockets in the one location, so I had to leave! One Jo is enough ! 😂"
"I met Jo when she was the key relationship manager with a NFP.
Jo has the seamless ability to involve you without ever pressuring you to donate.
God inspired moments just happen and Jo’s love for people is instantly apparent.
Jo’s enthusiasm is contagious & she has an amazing knack of Introducing you to like minded individuals with absolute ease.
The natural way in which Jo interacts makes her public speaking and MCing engaging, but almost effortless!
An absolutely wonderful woman."
"I am delighted to attest to the exceptional service Jo has provided to our company. As a consulting Brand Ambassador and Customer Relationships Adviser, she has demonstrated unparalleled dedication, professionalism, and expertise in managing our client interactions."
Every business strives for strong, lasting relationships with its clients. To do this, Jo insisted that she must first know us intimately… our value proposition, our culture, our people, and our brand. Whilst the acquisition of this knowledge took a while, it allowed her to better tailor our offerings to our clients’ needs, and to seamlessly resolve and respond client issues, to ensure repeat custom.
Jo has an innate skill at building reputation and fostering positive word-of-mouth referrals. She consistently demonstrates leadership, initiative, and takes an enterprising approach to problem-solving at all levels of customer and management interactions.
If you want a consummate professional who consistently exceeds expectations, delivers results, is committed to client satisfaction and excellence then do what we did… engage Jo Chapman."
"I have known Jo for 11 years, during which she served as my Key Relationship Manager for major charity donors. Jo's resilience and determination to overcome challenging situations are admirable. She excels at compartmentalising strategic and operational issues and multitasking efficiently.
Her business acumen, intuition, and creativity place her in the top 10%, consistently finding and extracting value from opportunities. Jo's customer-centric approach, exceptional communication skills, extensive fundraising competence, and compassionate intent set her apart.
She addresses challenges with unorthodox creativity, manufacturing solutions and delivering results. Her ability to inspire others, contagious passion, remarkable influence, and strong faith walk make her an outstanding high achiever.
I highly recommend Jo as a dynamic and intelligent addition to any fundraising endeavor."